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Post by quannokia on Dec 3, 2016 14:55:06 GMT
hi Ankulua team.
I purchased Ankulua Pro 2 for 2 weeks ago. And i used it for 5 my devices. But the problem is when i sold 2 first devices (device number 1 and number 2) to my friends and i want to remove 2 devices from my license list (impossible now).
Then when i try register Ankulua Pro to device number 6 it always warning me remove a device number 4 and 5 from the license list. Why ? (it should be remove device number 1 and 2)
Thanks
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Post by AnkuLua on Dec 3, 2016 15:35:06 GMT
Just remove AnkuLua Pro2 from sold devices.
AnkuLua counts the device when running script. Note, starting service doesn't register devices.
The device is removed from license server when stopping script.
Since devices 1 and 2 not running scripts, they will not be listed on the running list.
If problem, please share the screenshots.
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Post by quannokia on Dec 9, 2016 16:01:35 GMT
Just remove AnkuLua Pro2 from sold devices. AnkuLua counts the device when running script. Note, starting service doesn't register devices. The device is removed from license server when stopping script. Since devices 1 and 2 not running scripts, they will not be listed on the running list. If problem, please share the screenshots. It still stuck number 1 and 2. When click start number 6 and always ask me remove device number 5. Can u please help me remove all license all my account. Here is my email account: quan.nokia@gmail.com |
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Post by AnkuLua on Dec 10, 2016 6:59:07 GMT
There is no device running now. You have only one license.
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Post by quannokia on Dec 10, 2016 9:14:28 GMT
Thank for quick response. But i still get the error message event though i have only 2 devices are running Why  ? ![]()  |
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Post by quannokia on Dec 11, 2016 3:18:25 GMT
Please reply me. Because i need more than one devices to test my automation. this is bug or Ankulua limited licensed for 2-3 devices only ?
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Post by AnkuLua on Dec 11, 2016 4:51:39 GMT
Because you only buy one license.
If you want to run on more than one device, please buy more licenses.
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Post by quannokia on Dec 11, 2016 7:13:57 GMT
Oh. I thought one license for 5 devices...
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